JOB DETAILS
Requirements
- Client Service: Excellent delivery of technical, administrative, and consulting support to both internal and external clients.
- Change Management: Awareness of environmental, financial, regulatory, and social factors affecting the company and clients’ operations, along with knowledge of internal technological and product capabilities.
- Commercial Acumen: A deep understanding of factors affecting service delivery by the company.
- Planning and Organization: Ability to develop and implement effective action plans for yourself and others to ensure timely and efficient completion of work.
- Drive & Self-Motivation: A proactive approach to taking on increased responsibilities and the ability to work independently.
Responsibilities
- Manage the development, implementation, and achievement of risk management and insurance programs that effectively address client needs.
- Foster and maintain strong, long-term relationships with key client decision-makers through regular meetings and communication.
- Collaborate with the Principal and Managing Principal to gain insights into clients’ businesses, risk management, and insurance needs.
- Identify opportunities for Marsh to assist clients in mitigating risk exposures beyond traditional insurance products.
- Stay informed about all large and potentially complex claim-related matters, assisting claims personnel in negotiating equitable settlements on behalf of clients.
- Maintain a comprehensive understanding of all major classes of insurance offered by the company and stay updated on new technical and product developments.
- Develop and nurture meaningful working relationships with insurers, clients, and a diverse range of Marsh colleagues across Australia through regular engagement.
- Actively pursue additional business opportunities within your existing portfolio.
- Develop, implement, and manage effective renewal, retention, and defense strategies in collaboration with the Managing Principal and Principal.
- Ensure accurate and up-to-date records on all clients are maintained in accordance with Client First Principles.
- Possess a thorough understanding of relevant legislation, including the Insurance (Agents & Brokers) Act, Insurance Contracts Act, Fire Services Levy, Stamp Duties, and Worker’s Compensation.
Desired Qualifications
- 3+ years of experience in insurance broking.
- A solid understanding of business and organizational risk management.
- Prior experience managing a portfolio of clients.
- Comprehensive knowledge of all aspects of insurance.
- Exceptional communication, influencing, and negotiation skills.
- Essential Tier 1 Financial Services Regulatory Authority Compliance; a tertiary qualification is highly regarded but not mandatory.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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