JOB  DETAILS

Key Duties and Responsibilities

In this role, some of your responsibilities will include:

Intake & Request Administration

• Monitor Compliance intake queues and new requests
• Perform initial administrative checks on incoming requests (basic completeness, correct request type, required fields populated)
• Assist where required to finalise requests in systems once Compliance Analysts confirm assessments are complete
• Update request statuses to reflect progress, completion, or pending information where required
• Support smooth end-to-end movement of requests through the Compliance workflow

Client and Matter Opening in Elite 3E (the firm’s Practice Management System)

• Assist with opening clients and matters in Elite 3E following confirmation from the Compliance Team that AML requirements have been satisfied
• Enter required compliance-related data into Elite 3E (e.g. client/matter numbers, risk indicators, administrative compliance fields)
• Ensure Elite 3E records align with internal AML system / Intapp outcomes

Compliance Inbox & General Query Management

• Monitor the Compliance inbox throughout the day
• Triage incoming emails and queries, distinguishing between general procedural queries, requests requiring Compliance Analyst action, and urgent or time-sensitive matters
• Respond directly to routine or administrative queries where appropriate
• Delegate or escalate queries to Compliance Analysts or senior team members based on urgency, nature and complexity
• Maintain visibility over open queries to ensure timely responses and follow-ups

Follow-up & Stale Request Management

• Actively follow up on outstanding information required from matter teams, Executive Assistants, and other internal stakeholders
• Identify and chase stale or inactive requests, including where delays are caused by missing documents, unanswered queries or incomplete intake information
• Update systems and notes to clearly reflect follow-up actions taken so the Compliance Team can track progress

Data Entry & System Support

• Perform data entry tasks across compliance systems where instructed and required, including intake systems, matter maintenance, third-party payors, Intapp CRA, Intapp MRA and FirstAML
• Assist with maintaining clean, complete administrative records where required
• Flag data issues or inconsistencies to Compliance Analysts for review where required
• Support interim registers or spreadsheets during transition phases as required

FirstAML & Document Handling (Administrative Support)

• Assist with administrative setup of FirstAML cases where the Compliance Team requires data entry and case creation
• Coordinate document collection logistics, including tracking receipt of documents and following up missing documentation
• Upload documents to the appropriate system location without performing verification or assessment, and notify the relevant Compliance Analyst that the matter is ready for review

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#DesignFintech #GlobalDesigners
#FintechInnovation #CreativeJobs
#DesignHub
#Tech Meets Design
#DesignerNetwork
#Myausjob