JOB   SUMMARY

What You’ll Own

• Design and maintain robust metric governance frameworks, ensuring critical business metrics are clearly defined, verified and trusted across the organisation.
• Deliver actionable insights that influence product strategy, growth initiatives and customer lifecycle optimisation from acquisition through to engagement and retention.
• Design and evaluate experiments including A/B and multivariate testing, translating results into clear and practical business recommendations.
• Develop scalable datasets, dashboards and self service analytics solutions that empower teams to make faster, more informed decisions.
• Partner with Data Science and AI teams to operationalise models and embed predictive insights into business processes.
• Identify opportunities to leverage automation and AI to improve reporting efficiency, accelerate insight generation and increase decision velocity across the business.

What You’ll Bring To The Team

• Proven experience working in analytics roles within digital, fintech, marketplace or high growth technology environments
• Advanced SQL capability with experience using Python or R for analytical workflows
• Experience designing and analysing experiments and applying statistical techniques to inform commercial decisions
• Experience working with modern data platforms such as Snowflake, BigQuery or dbt
• Strong commercial acumen with the ability to translate complex analysis into clear narratives for non technical stakeholders
• Experience working with AI or machine learning models, or using generative AI tools to enhance analytical workflows
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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