JOB   DETAILS

What You’ll Do

• Application support& stability: Ensure reliable operation of Guidewire applications through proactive monitoring, incident resolution and root cause analysis, maintaining high availability and performance across production environments.
• Configuration& system management: Maintain and enhance Guidewire configurations, including business rules, integrations, APIs and environment settings, driving improvements and reducing manual effort through automation.
• Defect management& continuous improvement: Investigate and resolve defects across production and non-production environments, identifying trends and recommending enhancements to improve system stability, efficiency and cost-effectiveness.
• Collaboration& stakeholder engagement: Work closely with business stakeholders, system owners and delivery teams to refine requirements, provide technical guidance and ensure alignment with business outcomes.

What You’ll Bring

• Proven experience supporting Guidewire applications (PolicyCenter, BillingCenter or ClaimCenter) in a production or support environment
• Strong understanding of application support processes, incident management and root cause analysis
• Hands-on experience with Guidewire configuration (e.g. business rules, product model, integrations, APIs)
• Working knowledge of SDLC, Agile and continuous delivery practices
• Ability to analyse complex issues, troubleshoot effectively and drive sustainable solutions
• Strong stakeholder communication skills, with the ability to translate technical concepts for business users
• Experience with automation and process improvement to enhance operational efficiency

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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