JOB    DETAILS

Join our client HUB  as a Senior Account Manager in Sydney at our client  HUB  Software, where you will play a strategic and commercially focused role in managing and growing a portfolio of enterprise clients across the APAC region. You will be responsible for building senior stakeholder relationships, driving account growth, identifying expansion opportunities, and ensuring clients realise long-term value from our client’s   HUB solutions.

You Will Be:

• Managing and growing a portfolio of strategic enterprise accounts across APAC, with ownership of client relationships, commercial performance, and long-term account strategy
• Building strong, trusted relationships with senior stakeholders and acting as a strategic advisor across finance, operations, and technology functions
• Identifying upsell, cross-sell, and expansion opportunities across our client’s product suite to drive incremental revenue growth
• Leading commercial discussions including renewals, pricing negotiations, contract extensions, and account planning activities
• Developing and executing strategic account plans aligned to client priorities and business objectives
• Driving high levels of client retention and customer satisfaction across your account portfolio
• Partnering closely with Product, Professional Services, Support, Sales, and Partnerships teams to ensure successful delivery and ongoing client value
• Managing escalations effectively and acting as a senior point of contact for key client stakeholders
• Providing accurate forecasting, pipeline visibility, and account reporting to senior leadership
• Representing our client HUB  professionally at executive-level meetings, client reviews, and industry events
• Maintaining a strong understanding of Aptitude’s product suite, market positioning, and broader finance technology landscape
• Managing a strategic book of business with ownership for achieving a 12% annual growth target, balancing retention protection with proactive expansion and commercial development

What We Offer

We’ll offer you a competitive salary plus commission scheme, as well as the following benefits:

• Superannuation
• Private Healthcare
• Employee Assistance Programme

What We’re Looking For:

• 7+ years of experience in Account Management, Enterprise Sales, Strategic Accounts, or a commercially focused client-facing role within SaaS or fintech
• Proven experience managing large enterprise accounts and driving revenue growth within existing customer bases
• Strong commercial acumen with experience owning renewals, upselling, and complex commercial negotiations
• Experience engaging and influencing senior stakeholders and C-suite executives
• Ability to manage multiple strategic accounts within a fast-paced, high-growth environment
• Excellent communication, presentation, and relationship management skills
• Strong organisational skills with a proactive, solutions-oriented mindset
• A confident self-starter, comfortable operating independently across the APAC region, taking ownership and proactively driving client and commercial activity with minimal day-to-day direction
• Ability and willingness to travel across the region to build and maintain strong client relationships
• Experience within financial technology, enterprise software, ERP, or finance transformation environments is highly desirable
• Entrepreneurial attitude with a collaborative, high-performance approach to client management

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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