Account Manager – Lead
Employment Info
JOB DETAILS
Requirements
- Bachelor’s degree in business, marketing, or related field
- 6+ years of experience in account management, e-commerce or partner success
- A relationship builder who thrives in fast-paced, dynamic environments
- Data-savvy, analytical, and fluent in performance metrics
- Strong communicator who can distill insights into actionable guidance
- Passionate about creators, sellers, and the energy of live commerce
Responsibilities
- Reporting to the Country Manager of eBay Live, this person will drive eBay Live seller success.
- Own a portfolio of active sellers and drive growth through coaching, data insights, and performance management.
- Monitor seller health and activity, including stream frequency, GMV, and engagement metrics.
- Collaborate cross-functionally with Category Management, Programming, Marketing, and GCX to deliver a seamless seller experience.
- Provide actionable recommendations to improve seller performance — from stream structure and storytelling to audience retention and pricing.
- Identify and escalate product or operational issues affecting seller success.
- Champion your sellers internally — bringing their feedback into strategy, product, and marketing conversations.
- Coach and develop AM team members, fostering accountability, growth, and continuous performance improvement.
Desired Qualifications
- Experience working on marketplaces, live streaming or social platforms preferred
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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