Associate, Payment Operations

Full Time
  • September 21, 2026
  • Employment Info

    JOB  SUMMARY

    We’re looking for a detail oriented and motivated Associate, Payment Operations to join our growing team. In this role, you’ll support the accurate, efficient and compliant processing of payments across our Company Registry and Fund Services businesses.

    You’ll play a key role in managing end-to-end payment activities such as distributions, dividends and client payments, while ensuring exceptional service delivery and data integrity.

    This role offers exposure to a broad range of internal and external stakeholders and is ideal for someone looking to build a strong foundation in financial services operations.

    Key Responsibilities include:

    • Manage end-to-end processing of distributions, dividends, and client payments
    • Set up corporate actions, payment templates, and DRP issuance
    • Support tax statement production, reconciliations, and ATO reporting
    • Liaise with clients, custodians, and internal teams to ensure smooth outcomes
    • Respond to payment-related queries and provide timely updates
    • Monitor workflow queues (e.g. Jira) and manage priorities effectively
    • Identify and mitigate operational risks
    • Escalate exceptions and discrepancies where required
    • Process replacement payments and manage payment exceptions
    • Contribute to process improvements and standardisation initiatives
    • Support the team during peak periods and collaborate on knowledge sharing

    About you!

    To be successful in this role, you will have:

    • 1–3 years’ experience in payments, operations, or financial administration within a process-driven environment
    • Strong attention to detail, with experience in transactional processing, reconciliations, or data handling
    • Proven analytical and problem-solving skills, with the ability to manage competing priorities and meet deadlines
    • Confident communicator with strong stakeholder engagement skills
    • Experience in financial services (fund administration, registry, fintech, or banking), exposure to regulatory/compliance environments, and understanding of payment and reporting deadlines (desired)
    • Familiarity with tools such as Jira or corporate banking platforms (desired)

     

     

    Are you interested in this position?

    Apply by clicking on the “Apply Now” button below!

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