Credit Manager Mortgage Operations

Full Time
  • October 7, 2026
  • Employment Info

    JOB  DETAILS

    Requirements
    • Currently making credit decisions, either as a Credit Manager, Senior Assessor, or as an established Home Finance Manager, or Lender
    • Ability to influence key stakeholders
    • Ability to work autonomously and manage workloads based on priorities
    • Confident written and verbal communication, with the ability to build professional partnerships with internal and external customers
    • Attention to detail and the ability to handle confidential information with discretion
    • Positive attitude, strong accountability and solutions-oriented
    Responsibilities
    • Deliver high-quality and timely credit assessments for Westpac Group’s mortgage products
    • Collaborate closely with teams across the business to support strategic goals, responsible lending practices, and a safe, healthy work environment
    • Manage inbound calls from Brokers, Bankers, and Assessors regarding home loan applications for Westpac Group brands, including Westpac, St.George, Bank of Melbourne, and BankSA
    • Identify and manage risks, monitor recurring issues, and contribute to service enhancements that elevate both customer experience and operational efficiency
    • Ensure regulatory compliance and maintain productivity, service delivery standards

     

     

     

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