Head of Digital Sales
Employment Info
JOB DETAILS
Requirements
- Proven success in account management, partner development or channel strategy, ideally within online, digital or distribution-led environments.
- Demonstrated experience supporting or leading commercial negotiations and driving profitable growth outcomes.
- Valid driver’s licence with a clear driving record.
Responsibilities
- Develop and execute integrated sales, marketing and training plans for OTA partners, aligned to the booking curve and long-term growth objectives.
- Translate partner, market and consumer insights into robust, multi-year account strategies that drive sustainable and profitable growth.
- Produce annual OTA account plans, outlining clear initiatives to improve all key performance metrics, including revenue, passengers, Average Per Diem and share.
- Provide operational insight into the Annual Operating Plan, ensuring OTA strategies align with broader commercial and distribution priorities.
- Analyse channel profitability, distribution effectiveness and ROI, ensuring investment decisions deliver optimal commercial outcomes.
- Identify and interpret industry, market and consumer trends to unlock future growth opportunities within the OTA channel.
- Lead the analysis of weekly trading performance, reviewing partner data, identifying trends and providing actionable insights and recommendations to the trading and commercial teams.
- Gather and share competitive intelligence, recommending strategies to defend and grow performance in a competitive digital marketplace.
- Ensure strong brand visibility and positioning across OTAs, supported by deep product and sector knowledge.
- Own and manage multi-level relationships, including senior key decision-makers, product managers, and influencers across OTA partners to drive desired outcomes.
- Design and deliver bespoke engagement initiatives that drive loyalty, advocacy and commercial outcomes.
- Plan and execute partner communications, ensuring clear, timely and impactful engagement across major announcements, deployments, season launches and key milestones.
- Develop and maintain a contact plan and wiring plan that supports shared accountability and delivery of agreed objectives.
- Drive engagement with Celebrity’s online platforms and automated solutions
- Deliver targeted product, sales and digital training tailored to the needs of OTAs to improve conversion and optimise performance.
- Lead product and pricing strategy with partners, including net rate and packaging opportunities, optimising the mix of FIT and group business to maximise yield and conversion.
- Identify and implement bespoke training solutions aligned to partner strategies and commercial objectives.
- Act as a senior brand ambassador for Celebrity Cruises across trade, consumer and industry events.
- Lead and host high-impact customer and partner events (e.g. ship visits, conferences, launches), ensuring clear objectives, targeted follow-up and measurable ROI.
Desired Qualifications
- Experience working within a matrixed or global organisation is highly desirable.
- Sales or commercial experience from any relevant sector considered; travel, hospitality or luxury experience advantageous but not essential.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#DesignFintech #GlobalDesigners
#FintechInnovation #CreativeJobs
#DesignHub
#Tech Meets Design
#DesignerNetwork
#Myausjob
Related Jobs
Your Next Career Move Starts Here