Head of Trading Services
Employment Info
JOB DETAILS
Requirements
- Deep experience in trading services, market operations, market structure, exchange platforms or a closely related financial markets environment.
- Strong understanding of cash and/or derivatives markets, trading platforms, participant connectivity, order execution models and market data.
- Demonstrated experience owning or influencing critical technology platforms, including roadmap prioritisation, resilience, change delivery and vendor or technology partnerships.
- Proven ability to lead complex change in a highly regulated, high-availability environment where stability, governance and risk management are essential.
- Experience engaging with senior internal stakeholders, customers, regulators and industry bodies on complex or sensitive market-related matters.
- Commercial acumen, including experience using data and market insights to inform pricing, revenue, customer and competitive strategy.
- People leadership experience, with a track record of building accountable, collaborative and outcome-focused teams.
Responsibilities
- Set and execute the business and platform strategy for ASX Trading Services, aligned to ASX’s broader strategy, licence obligations and the changing needs of Australia’s financial markets.
- Own the end-to-end lifecycle of ASX’s trading platforms, including roadmap prioritisation, modernisation, vendor partnerships and transition from legacy platforms.
- Act as the senior business owner for ASX Trade and ASX24, with accountability for platform functionality, performance, resilience, access models, data distribution and cost efficiency.
- Lead significant trading platform and market structure change, ensuring innovation is delivered without compromising operational resilience, risk management or regulatory compliance.
- Partner closely with Markets Technology to influence front-to-back architecture and ensure technology decisions support business, customer and regulatory outcomes.
- Develop, own and advocate ASX’s position on cash and derivatives market structure, working in partnership with Product Management and Distribution.
- Stay close to regulatory, competitive, customer and government developments that may impact trading platforms and services.
- Build and maintain trusted relationships with ASIC, RBA and relevant industry bodies, supporting confidence in ASX’s trading platforms and market outcomes.
- Represent ASX externally on complex, sensitive or strategically important trading, market structure and platform-related matters.
- Take accountability for the commercial performance of trading services, including revenue drivers linked to platform access, trading models, pricing inputs and data distribution within the broader Markets P&L.
- Define and manage pricing inputs and commercial initiatives across trading services in close collaboration with Product Management and Finance.
- Identify market structure, access and trading model opportunities that support revenue growth, customer value and competitive positioning.
- Use trading, participant and platform data to inform commercial strategy, pricing decisions and market positioning.
- Own trading access models and service design, from participant onboarding and connectivity through to execution and post-trade data.
- Partner with Distribution and customer-facing teams to support strategic participant relationships, complex escalations and strong service outcomes.
- Ensure trading platform and market changes are delivered with a strong customer and participant impact lens, including readiness, transition planning and communication.
- Lead, develop and inspire a high-performing Trading Services team with clear accountability for resilience, delivery and outcomes.
- Foster a culture of operational excellence, curiosity, continuous improvement and shared ownership.
- Operate effectively in a matrix environment, maintaining clear decision rights, prioritisation and escalation pathways.
- Collaborate across ASX to drive enterprise-wide alignment, particularly with Product Management, Delivery, Technology, Risk, Legal and Distribution.
Desired Qualifications
- ASX Trade and ASX24 continue to operate with sustained resilience, stability and regulatory confidence.
- A clear strategic vision is defined and consistently executed, aligning teams and guiding decision-making across trading services.
- Platform and market structure change is delivered without compromising market integrity, customer outcomes or operational resilience.
- Strong alignment is maintained across Trading Services, Product, Technology and other enterprise partners.
- Customer outcomes, service experience and competitive positioning continue to improve.
- The Trading Services team is highly engaged, accountable and clear on priorities.
Are you interested in this position?
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