JOB   DETAILS

In this role, you’ll work on the design, development and implementation of Salesforce AI and automation solutions, with a strong focus on Agentforce, AI-assisted service experiences, integrations, secure automation and scalable Salesforce development practices.

You’ll collaborate closely with Technical Leads, Architects, Product teams, Data & AI teams, Cyber Security, Business Analysts and delivery squads to turn emerging AI opportunities into well-governed, maintainable and measurable Salesforce solutions.

Key responsibilities include

• Design, build, test and deploy Salesforce AI-enabled solutions using Agentforce and related Salesforce platform capabilities.
• Develop Salesforce components, services and integrations that support AI-assisted workflows and intelligent automation.
• Build secure and maintainable Salesforce solutions using Apex, Lightning Web Components, flows, APIs and platform configuration.
• Support the creation of agent actions, automation patterns and system integrations that allow AI-enabled experiences to interact safely with business processes.
• Work with Architects and Technical Leads to ensure AI solutions align with enterprise architecture, security, privacy and engineering standards.
• Partner with Product Owners, Business Analysts and stakeholders to understand business problems and identify practical AI-enabled solution patterns.
• Integrate Salesforce with enterprise systems, data services and APIs to support end-to-end AI and automation use cases.
• Apply strong software engineering practices across code quality, peer reviews, testing, CI/CD, observability and documentation.
• Support proof-of-concepts and innovation activities while maintaining delivery discipline and governance.
• Identify risks, technical constraints and implementation considerations for AI-enabled Salesforce solutions.
• Contribute to standards, reusable patterns and guardrails for responsible use of Agentforce and generative AI capabilities.
• Support team capability uplift by sharing knowledge and helping developers adopt AI-assisted engineering practices responsibly.

What you’ll need to be successful

• Strong Salesforce development experience across Apex, Lightning Web Components, flows and platform configuration.
• Experience designing and implementing Salesforce integrations using APIs and enterprise integration patterns.
• Good understanding of AI concepts, including generative AI, large language models, prompts, grounding, agent actions, automation and responsible AI considerations.
• Exposure to Salesforce Agentforce, Einstein, Salesforce AI capabilities or similar agent-based platforms.
• Ability to translate business use cases into clear technical designs and implementation plans.
• Experience building secure, scalable and maintainable solutions in complex enterprise environments.
• Strong understanding of software engineering practices, including CI/CD, source control, testing, code reviews and release management.
• Ability to work with cross-functional teams across Architecture, Data & AI, Cyber, Product and Delivery.
• Strong problem-solving skills and willingness to work through ambiguity in emerging technology areas.
• Good communication skills, with the ability to explain AI and technical concepts in plain English.
• A responsible, curious and pragmatic mindset — balancing innovation with safety, quality and governance.

Highly regarded

• Salesforce Platform Developer I or II certification.
• Salesforce AI Associate, AI Specialist or relevant Agentforce certification.
• Experience with Salesforce Data Cloud, Knowledge, Service Cloud or Experience Cloud.
• Experience designing agent actions, invocable Apex, flows or API-based automation for AI-enabled use cases.
• Exposure to prompt design, retrieval-augmented generation, knowledge grounding, AI observability or agent testing.
• Experience in regulated, customer-facing or enterprise technology environments.
• Understanding of security, privacy, auditability and operational controls for AI-enabled solutions.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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