JOB SUMMARY

We’re looking for a Solutions Engineer who is as comfortable coding as they are working with customers. You’ll bring strong problem-solving skills and enthusiasm for driving growth and shaping culture at our client  HUB.

As a Solutions Engineer at our client HUB, you’ll be hands-on in managing technical implementations. You will capture requirements, configure platforms, and build integrations while ensuring projects are delivered smoothly and successfully. You’ll work directly with customers through onboarding and rollout, and collaborate closely with Sales, Product, and Engineering to deliver solutions that make a real impact. Reporting directly to the Head of Engineering, this role offers the opportunity to shape how we deliver for our customers and influence the evolution of our product.

What you get to do every day

• Manage technical implementation and coordination of customer launches to ensure successful project delivery
• Run client workshops to capture and validate requirements, and translate business logic into platform configuration
• Build, test and deploy solutions using React, Typescript and Python, and integrate APIs (GraphQL and REST) with customer systems
• Configure workflows, business rules and data models to tailor the platform for each customer
• Collaborate with Product and Engineering on customer-driven enhancements and provide clear updates to stakeholders
• Troubleshoot and resolve issues quickly to minimise disruption for customers

What you will bring to the role

• Experience
  • 3+ years of experience as a Solutions Engineer or similar.
  • Proven ability to deliver working solutions in production environments.
  • Experience delivering SaaS or configurable software to end clients.
  • Experience managing or coordinating customer-facing projects.
  • SaaS, B2B or insurtech background preferred.
• Skills
  • Proficiency in Python and/or Typescript and React.
  • Technical foundation in coding, SQL and data modelling.
  • Ability to translate business logic into platform configuration.
  • Hands-on experience writing business requirements, process maps and technical specifications.
  • Strong organisational and project coordination skills with the ability to manage competing priorities.
  • Confident communicator with proven stakeholder management skills.
  • Familiarity with AWS, CI/CD pipelines and automated testing.
  • Ability to produce clear, maintainable technical documentation.
• Knowledge
  • Proven ability to apply core software engineering concepts including data structures, testing and design patterns to solve complex implementation challenges.
  • Understanding of solution architecture principles (scalability, maintainability, security).
  • Awareness of regulatory/security challenges in finance or insurance (preferred)
• Attitude
  • A customer-centric mindset with a passion for solving real-world problems.
  • Proactive and self-motivated, eager to take ownership of technical implementations and grow into broader responsibilities over time.
  • Collaborative team player with excellent communication skills.
  • Commitment to continuous learning and staying current with industry trends.
  • A mindset aligned with our Kanopi values: Human, Dependable, Intentional, Driven, and Impactful.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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