JOB  SUMMARY

Key Responsibilities

Global Security Operations (Blue Team)

• Lead and continuously improve global TechOps security operations across endpoints, identity, collaboration, and access layers.
• Operate as a blue-team practitioner, supporting:

o Threat detection, investigation, and response

o Security alert triage and incident handling

o Root-cause analysis and remediation

• Ensure effective incident lifecycle management, including containment, recovery, and post-incident reviews.
• Own and operate global security tooling, including:

o Microsoft Defender (Endpoint, Identity, Office 365, Cloud Apps)

o Network Security

o Security monitoring and alerting capabilities

• Define and enforce global security operating standards for TechOps.
• Support privileged access and least-privilege access models globally.

Endpoint, Identity & Data Protection

• Own and ensure the effectiveness of endpoint security and patch management for Windows and macOS globally.
• Own MDM and device compliance across regions.
• Administer Azure Entra ID globally, including Conditional Access, MFA, and identity protection.
• Implement and maintain Microsoft Purview controls for data protection, DLP, and information classification.
• Ensure secure email, encryption, and collaboration practices are consistently applied worldwide.

Global TechOps Enablement & BAU

• Act as a global escalation point for complex security and operational issues.
• Enable regional TechOps teams and specialists through:
  • Technical guidance and standards
  • Runbooks, SOPs, and operational frameworks
• Drive automation, standardisation, and continuous improvement across global TechOps processes.
• Maintain accurate asset and access inventories, ensuring strong linkage between users, devices, and privileges.
• Provide Level-1 (L1) operational support for platform and production environments, including initial incident triage, monitoring, and structured escalation to Platform/SRE or Engineering teams for business-critical service disruptions.

Office IT & End-User Support (In region)

• Act as the primary TechOps contact for your office location.
• Ensure reliable, secure, and professional IT services for your office location.
• Coordinate local IT vendors, office infrastructure, and equipment as required.

Compliance, Risk & Governance

• Support global compliance and audit readiness for: SOC 2, PCI DSS, ISO 27001, GDPR and related data protection regulations
• Maintain operational security controls and contribute to audit evidence globally.
• Support risk assessments and remediation activities.

Collaboration & Documentation

• Partner with global IT, Security, Engineering, HR, Legal, and Compliance teams.
• Maintain audit-ready documentation using Confluence, Jira, and internal platforms.
• Support evaluation & onboarding of security and IT tooling globally.

Required Qualifications

• 7+ years’ experience in Security Operations, Technical Operations, or Systems Engineering roles.
• Demonstrated experience operating security controls at global scale.
• Experience supporting distributed, multi-region organisations.
• Strong hands-on experience in blue-team security operations.
• Deep knowledge of Microsoft security tooling – Defender, Purview, Azure Entra ID, Manage Engine Endpoint Central (or any MDM solution)
• Strong experience with Windows and macOS endpoint security and patching.
• Solid understanding of Zero Trust security principles.
• Strong scripting and automation skills especially in Powershell.

   

Are you interested in this position?

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