Quality Assurance & Compliance Officer

Full Time
  • September 21, 2026
  • Employment Info

    JOB  SUMMARY

    What You’ll Be Doing

    This is a hands on, operational role focused on lifting quality across lending — not a policy only position.

    You’ll Be Responsible For

     

    • Reviewing loan approvals from a quality and regulatory perspective
    • Supporting internal audits and compliance reviews across lending and settlements
    • Contributing to compliance and QA training for finance and lending teams
    • Providing feedback and recommending improvements to credit, approval and QA processes
    • Responding to operational compliance queries with clear, practical guidance
    • Interpreting regulatory requirements and translating them into workable business advice
    • Applying strong working knowledge of NCCP Act, AML/CTF Act, Privacy Act

    Assisting With Internal Dispute Resolution (IDR) By

     

    • Gathering relevant credit and file documentation
    • Preparing structured, regulator ready responses
    • Ensuring required timeframes and frameworks are met

    You’ll be trusted to notice what others miss — and to act on it.

    Who This Role Is For

    This role is not entry level. It’s suited to someone who:

    • Has experience as a Credit Analyst or Credit Assessor (bank, non-bank or brokerage)
    • Understands lending policy, approvals and credit risk
    • Has exposure to complaints, disputes or IDR processes
    • Wants to broaden their career while staying close to lending
    • Cares about doing things properly — especially when no one’s watching
    • Takes ownership and follows issues through to resolution

     

     

     

    Are you interested in this position?

    Apply by clicking on the “Apply Now” button below!

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