JOB  DETAILS

Your Responsibilities

• Provision of 2nd level support for ASX Trade and its interfaces to both internal and external customers for Production and Business Continuity environments and supporting the Non-Functional Testing & IWT.
• Troubleshoot issues relating to ASX Trade, customer connections, Surveillance systems, Interfacing applications and internal Integrations involving complex data flows
• Undertake the day-to-day operations of the platforms, including Production monitoring, incident resolution and management, problem identification, prioritisation and issue management for the various production, test and development environments.
• Maintenance of technical documentation required by the team for operational support
• Participate in non-functional testing and requirement reviews required by projects and BAU releases
• Assist in the implementation of software release through various environments. Ensure Change Control process is closely adhered to, including appropriate risk assessments & mitigation actions, communications to the relevant business, technology, participants and vendor stakeholders
• The role will require weekend and after-hour installation/upgrades and technology migrations to be part of support roaster.
• Understand and analyse the interdependencies within complex systems, troubleshoot more effectively anticipating how changes in one part of the system might impact other dependencies

Must Have Skills

• 5+ years supporting high availability, performance and time critical systems
• Methodical problem-solving skills such as root-cause analysis, post-issue follow-up, documentation and knowledge transfer
• Excellent knowledge of ROMS (SOL server, Oracle, Postgres) systems including SOL scripting
• Excellent technical skills hosting and maintaining applications on MS Windows Servers (2022) and Redhat Linux.
• Experience with production systems alerting and monitoring tools (Splunk, ITRS, Observability)
• Experience with DevOps and Continuous Integration tools (GITLAB, Nexus, SonarOube)
• Strong programming and scripting skills with PowerShell, Bash, Perl or Python
• Good understanding of TCP/IP networks and infrastructure to diagnose connectivity issues.

Nice To Have

• Passionate about solving problems, troubleshooting software issues and triaging environment issues.
• Excellent verbal and written communication skills with the ability to work with internal and external stakeholders
• Capital Markets industry experience such as understanding of Stocks and shares, derivatives markets, and the business processes related to clearing of member trades
• Lateral thinker – bring forward ideas that will automate repeatable tasks to reduce work effort and ensure quality deliverables

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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