Senior Program Manager / Project Director
Employment Info
JOB SUMMARY
Requirements
- Degree in Engineering, Computer Science, Business or a related discipline (or equivalent professional experience)
Responsibilities
- Own end-to-end delivery of the airport program – accountable for scope, schedule, budget, quality, benefits and outcomes.
- Establish and run program governance: steering committees, design and change authorities, reporting cadence and decision-making forums.
- Define the program plan, integrated master schedule, milestones and critical path across all workstreams.
- Set delivery standards, methods and assurance, applying recognised program/project frameworks (e.g. PMI, PRINCE2, MSP, agile/hybrid).
- Own the programme P&L manage budget, forecasting, revenue recognition, margin and cost control.
- Manage the contract and commercial relationship, including scope, change control, claims and supplier/sub-contractor agreements.
- Identify and pursue growth and value-add opportunities within the account, supporting bids and proposals.
- Drive delivery across multiple workstreams – applications, integration, infrastructure, networks, security, testing, transition and operations.
- Own the programme risk, issue and dependency management, ensuring timely mitigation and escalation.
- Assure technical and operational readiness, including operational readiness, trials, cutover and go-live for terminal openings, expansions or system replacements.
- Ensure safety, security, regulatory and compliance obligations are met throughout delivery in a critical-infrastructure environment.
- Act as the senior point of contact and trusted advisor to airport executives, operations leadership, airlines, regulators and partners.
- Lead, motivate and develop a large, multi-disciplinary and multi-vendor delivery organisation, building a high-performing culture.
- Manage the partner and supplier ecosystem, aligning third parties to programme objectives and standards.
- Communicate progress, risk and value clearly to all levels, from working teams to board.
Desired Qualifications
- Knowledge of airport operational and passenger systems and the airport IT/OT landscape.
- Experience of terminal openings, expansions, greenfield airport programmes and transition into operations.
- Familiarity with Master Systems Integration (MSI) operating models and service transition.
- Program/portfolio certifications (e.g. PgMP, MSP Practitioner) and/or agile scaling experience (SAFe).
- Exposure to safety- and security-regulated environments and relevant aviation standards.
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