JOB   DETAILS

About the role

• Undertake quality independent reviews relating to the compliance and quality obligations of all NSW workers compensation business operations including engagement with stakeholders during the preparation, outcomes, remediation follow up and reporting.
• Provide advice, support, guidance and initiatives to the business in order to support achievement of all required contractual performance measures.
• Proactively identify business improvement opportunities and collaborate with the business to gain support for the implementation of initiatives to improve performance.
• Assist with routine testing and monitoring of quality and compliance controls to mitigate risk the risk of non-compliance relating to both contractual and internal policy and procedure, legislative and regulatory requirements, data quality and customer experience.
• Assist to ensure group and enterprise risk and compliance requirements are socialised, embedded and supported throughout the business.
• Support the business with privacy, incident and issue management generating from the NSW workers compensation business operations.

About you

• Exposure to technical claims in Workers Compensation
• Strong data analytical skills to convert risk and incident data into meaningful management information
• Demonstrated ability to manage relationships and influence people at all levels of the organisation and externally
• Proven record of managing tasks that involve a high level of complexity, detail and quality in prescribed timeframes
• Strong written and verbal communication skills
• Demonstrated ability to use analytical tools and software (SAS, excel, etc.) beneficial but not essential.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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