Account Executive — Customer Growth

Full Time
  • November 16, 2026
  • Employment Info

    JOB    SUMMARY

    Requirements
    • At least 2 years of experience carrying a revenue quota with consistent overachievement, ideally selling marketing technology or software-as-a-service solutions into an existing customer base, or a Customer Success background with a strong commercial track record and appetite to move into a closing role.
    • Experience selling platform or multi-product solutions and mapping customer needs to a broader product suite.
    • Experience selling to Marketing, Customer Experience, or Operations personas and solid knowledge of the ecommerce, retail, or brands domain.
    • Ability to map customer goals to multi-product solutions, build consensus across stakeholders, and manage longer, more complex buying cycles.
    • Proven ability to work cross-functionally with Customer Success Managers, Partners, and internal stakeholders to drive deals and deliver customer outcomes.
    • Ability to influence and build relationships with customers and team members.
    • Prior experimentation with artificial intelligence in work or personal projects, with the ability and motivation to learn quickly.
    • Full authorization to work in Australia without restrictions.
    • Based in Sydney and able to work from the Sydney office at least three days per week.
    Responsibilities
    • Grow Klaviyo’s revenue within the existing ANZ customer base by introducing and closing new products across Marketing, K:Service, SMS, and Analytics.
    • Own the full expansion sales cycle with existing Klaviyo customers, from identifying whitespace through discovery, demonstrations, the buying process, and closing.
    • Actively manage the pipeline and develop a strategy for long-term, sustained territory growth.
    • Forecast accurately and proactively manage and grow the book of business over time.
    • Support the success of peers.
    • Transform workflows by putting artificial intelligence at the center and building smarter systems and ways of working.
    Desired Qualifications
    • Familiarity with Customer Support software-as-a-service platforms such as Gorgias, Zendesk, or Freshdesk, and/or SMS marketing.

     

     

     

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