JOB SUMMARY
Requirements
- At least 2 years of experience carrying a revenue quota with consistent overachievement, ideally selling marketing technology or software-as-a-service solutions into an existing customer base, or a Customer Success background with a strong commercial track record and appetite to move into a closing role.
- Experience selling platform or multi-product solutions and mapping customer needs to a broader product suite.
- Experience selling to Marketing, Customer Experience, or Operations personas and solid knowledge of the ecommerce, retail, or brands domain.
- Ability to map customer goals to multi-product solutions, build consensus across stakeholders, and manage longer, more complex buying cycles.
- Proven ability to work cross-functionally with Customer Success Managers, Partners, and internal stakeholders to drive deals and deliver customer outcomes.
- Ability to influence and build relationships with customers and team members.
- Prior experimentation with artificial intelligence in work or personal projects, with the ability and motivation to learn quickly.
- Full authorization to work in Australia without restrictions.
- Based in Sydney and able to work from the Sydney office at least three days per week.
Responsibilities
- Grow Klaviyo’s revenue within the existing ANZ customer base by introducing and closing new products across Marketing, K:Service, SMS, and Analytics.
- Own the full expansion sales cycle with existing Klaviyo customers, from identifying whitespace through discovery, demonstrations, the buying process, and closing.
- Actively manage the pipeline and develop a strategy for long-term, sustained territory growth.
- Forecast accurately and proactively manage and grow the book of business over time.
- Support the success of peers.
- Transform workflows by putting artificial intelligence at the center and building smarter systems and ways of working.
Desired Qualifications
- Familiarity with Customer Support software-as-a-service platforms such as Gorgias, Zendesk, or Freshdesk, and/or SMS marketing.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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