Billing & Revenue Assurance Coordinator

Full Time
  • October 7, 2026
  • Employment Info

    JOB  DETAILS

    Requirements
    • Experience in billing, invoicing, pricing, or similar commercial processes, with a good understanding of how accurate billing supports the business.
    • Background in logistics, transport, or commercial operations is preferred, with container park experience highly regarded.
    • Comfortable using billing systems, ERP platforms, and managing customer rates and pricing information.
    • Strong attention to detail and a focus on getting things right, with the ability to spot and resolve issues.
    • Ability to work with different teams to understand customer agreements and ensure pricing is correctly reflected in systems.
    • Good working knowledge of Microsoft Office, particularly Excel, with the ability to manage data and prepare reports.
    • Strong organisation and problem-solving skills, with the ability to manage priorities and work independently.
    • Confident communicator who can build strong relationships with teams across Commercial, Operations, and Billing.
    • A customer-focused approach and a commitment to delivering accurate, reliable outcomes.
    Responsibilities
    • Maintain customer rates, service codes, and billing information to support accurate and timely invoicing.
    • Set up new customer accounts and ensure pricing, locations, invoice details, and system requirements are correctly configured.
    • Review billing data, identify discrepancies, and work through issues to help improve billing accuracy and reduce revenue leakage.
    • Partner with Commercial and Operations teams to ensure agreed customer rates are applied correctly and billing outcomes are aligned.
    • Support rate reviews and pricing analysis to help improve processes and optimise revenue outcomes.
    • Assist with billing system updates, testing, and improvements to ensure systems continue to meet business needs.
    • Maintain accurate system data, contract information, and billing processes to support consistent operations.
    • Create and update process guides, documentation, and training materials to help teams work effectively.
    • Keep commercial records, contracts, and process documentation up to date.
    • Support the Commercial team with reporting, business documentation, and coordination of ad hoc initiatives.

     

     

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