Business Process Improvement Analyst
Employment Info
JOB DETAILS
Requirements
- Minimum 2 years’ experience in a Business Analyst or similar role.
- Tertiary qualification in Business, Information Systems, or a related field.
Responsibilities
- Gather and document business requirements.
- Support system implementations, testing, and user training.
- Lead and support business process improvement initiatives.
- Coordinate stakeholders to achieve project outcomes.
- Provide post-implementation support and maintain documentation.
- Develop reports and dashboards using Power BI.
- Identify opportunities to improve operational efficiency and service delivery.
Desired Qualifications
- Strong stakeholder engagement and communication skills.
- Intermediate to advanced Microsoft Office skills.
- Experience with Power BI reporting and dashboards.
- Strong analytical and problem-solving abilities
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