Director, Compliance Program Management

Full Time
  • October 21, 2026
  • Employment Info

    JOB  DETAILS

    Role Responsibilities:

     

    • Lead the end-to-end execution of the WUFSA AML/CTF compliance uplift program, ensuring regulatory commitments, milestones, deliverables, and outcomes are effectively planned, governed, monitored, and delivered in accordance with regulatory expectations and approved timelines.
    • Establish and lead the dedicated PMO, including governance frameworks, integrated program planning, dependency management, risk and issue management, budget tracking, resource coordination, milestone tracking, quality assurance, and executive reporting across all remediation workstreams.
    • Act as a senior contributor for regulatory engagement activities associated with program initiatives. Coordinate program updates, responses, support 3rd party examinations and reviews and ensure effective management of senior stakeholder relationships and expectations.
    • Prepare and deliver regular reporting and strategic updates to key stakeholders, including the Head of Compliance Australia, Australia AML/CTF Compliance Officer, VP AML/CTF Compliance APAC, Global Chief Compliance Officer, executive leadership forums, management committees, and Board governance committees.

     

    Western Union Competencies:

     

    • Customer Focus
      • Ensures remediation outcomes strengthen customer protection, regulatory compliance, operational resilience, and trust in Western Union’s products and services.
    • Management & Planning
      • Develops and executes complex remediation plans, governance structures, resource strategies, reporting frameworks, and cross-functional delivery models across multiple jurisdictions and stakeholder groups.
    • Business Expertise
      • Demonstrates extensive expertise in AML/CTF compliance, remediation programs, regulatory affairs, financial crime risk management, and enterprise-wide compliance transformation initiatives.
    • Leadership
      • Influences senior executives and cross-functional leaders globally, drives accountability across remediation workstreams, manages competing priorities, and ensures successful delivery of critical regulatory commitments.

    Core Factors:

     

    Functional Knowledge

     

    • Requires extensive knowledge of AML/CTF regulations, Australian regulatory frameworks, track record of executing complex regulatory remediation programs in Australian and international context, governance practices, program management disciplines.

    Area of Impact

     

    • Directly impacts regulatory outcomes, remediation commitments, enterprise compliance risk management, executive decision-making, governance effectiveness, and Western Union’s regulatory standing within Australia and globally.

    Nature of Impact

     

    • Decisions influence remediation success, regulatory credibility, compliance program maturity, risk mitigation, organizational effectiveness, and achievement of regulatory obligations.

    Problem Solving

     

    • Resolves highly complex, high-risk, and often ambiguous issues involving multiple stakeholders, regulatory scrutiny, competing priorities, resource constraints, and evolving compliance expectations.

     

    Role Requirements

     

    • Minimum 12 years of experience in AML/CTF compliance, financial crime compliance, regulatory affairs, risk management, program management, consulting, banking, payments, fintech, or other regulated financial services environments.
    • Minimum 7 years of senior program management experience leading large-scale regulatory remediation, compliance transformation, or large-scale AML/CTF uplift programs.
    • Bachelor’s degree required in Law, Finance, Business, Risk Management, Accounting, Public Policy, or a related discipline. Advanced degree preferred.
    • Industry certifications are strongly preferred: Professional certifications such as CAMS, ICA, PMP, PRINCE2, CFE, CRCM, or equivalent certifications are highly desirable.

    Additional Skills:

     

    • Advanced expertise in AML/CTF regulatory frameworks, Australian regulatory requirements, remediation program execution, PMO leadership, governance frameworks, risk and issue management, regulatory engagement, executive reporting, change management, project portfolio management, data analysis, and program controls
    • Strong knowledge of AUSTRAC expectations and regulatory remediation practices is highly desirable.
    • Advanced communication, executive presence, stakeholder management, negotiation, influencing skills, regulatory relationship management, strategic thinking, problem solving, decision-making, conflict resolution, leadership, organizational agility, and ability to drive results under significant regulatory scrutiny and demanding deadlines

     

     

    Are you interested in this position?

    Apply by clicking on the “Apply Now” button below!

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