Director of Product Design
Employment Info
JOB DETAILS
Requirements
- The candidate must have 12+ years in product or user experience design, including significant experience with complex, system-heavy products such as B2B software as a service, developer platforms, financial products, or payments products.
- The candidate must have at least 4 years of experience leading designers, including managing senior designers or design managers.
- The candidate must have experience in fintech, payments, banking, treasury, or adjacent financial products, ideally including business accounts and global money movement.
- The candidate must have deep strengths in interaction design, information architecture, and user experience for complex workflows and data-heavy products, including flows, states, permissions, object relationships, and edge cases.
- The candidate must be able to set vision, align stakeholders, and lead multi-quarter initiatives across multiple domains and teams.
- The candidate must be able to partner on user research and quantitative analysis to inform decisions, validate designs, and measure impact.
- The candidate must have strong written and verbal communication skills and be able to make complex financial and technical concepts accessible to diverse audiences.
- The candidate must be able to work effectively in a fast-paced, high-growth environment with evolving priorities and ambiguous constraints.
Responsibilities
- Define the design strategy for how customers understand and use cash, high-yield, and credit accounts and inter-account transfers as their organization grows.
- Partner with product manager leaders to frame problems, prioritize opportunities, and embed design early in product strategy.
- Establish moving money into, within, and out of Airwallex as a user experience foundation for other product areas.
- Oversee research, object modeling, interaction design, research and testing, and user interface design for the team’s products and features.
- Set and maintain a high standard for user experience and user interface quality in complex, data-rich screens such as tables, charts, reconciliation views, and approvals across desktop, mobile web, and native mobile applications.
- Ensure teams use research, experimentation, and product analytics to understand customer behavior.
- Shape rituals, feedback practices, and shared standards that keep designers connected across regions and domains.
- Collaborate with the design system team so the team’s experiences use and extend shared patterns.
- Manage and develop senior and staff-level product designers across the Sydney and Singapore design studios, setting expectations for impact, craft, and ownership.
- Develop effective collaboration practices with product managers and engineers from problem framing through launch and iteration.
Desired Qualifications
- Experience working with application programming interface products and developer-facing experiences.
- A degree in Design, Human-Computer Interaction, Computer Science, or a related field.
Are you interested in this position?
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