JOB   DETAILS

About the role

As a Sales Engineer atour client HUB , you’ll help enterprise merchants and integration partners turn signed opportunities into successful, live integrations. You’ll own the technical workstream from integration approach through to validated go-live, working directly with customer engineering teams to keep things moving. Most of your work will be post-sale, with selective involvement in late-stage opportunities where technical expertise can help shape the right solution. Your focus is on removing technical friction and helping customers reach their first successful transaction faster.

What you’ll do

• Own Integrations: Lead the technical workstream for enterprise merchant and partner integrations from initial design through to validated go-live.
• Shape the Solution: Understand customer requirements and design practical, scalable and secure integration approaches that work with the Tyro platform.
• Accelerate Time to Value: Drive towards a fast first successful transaction, identifying blockers and keeping technical delivery moving.
• Get Hands-On: Work directly with customer engineering teams to troubleshoot payment flows, APIs, auth and capture, webhooks, reconciliation and non-standard implementations.
• Drive Delivery: Manage technical milestones, dependencies and risks alongside Enterprise Onboarding & Implementation, staying engaged through go-live and handover.
• Make Integration Easier: Build reusable guides and reference implementations, and feed recurring gaps in APIs, tooling and developer experience back to Product and Engineering.
• Support Key Deals: Provide technical expertise on selected late-stage opportunities and RFPs where integration feasibility or solution design is important.

What you’ll bring

• Technical Capability: Strong experience across APIs, backend systems and integration patterns, with the confidence to read code and troubleshoot technical issues.
• Integration Experience: Experience delivering customer or partner integrations, implementations, technical onboarding or similar technical delivery.
• Delivery Ownership: You take responsibility for getting integrations live, proactively identifying blockers and maintaining momentum.
• Customer Skills: You’re comfortable working directly with customer engineering teams and can explain technical concepts clearly to different audiences.
• Problem-Solving: You can diagnose issues across connected systems and find practical solutions without over-engineering.
• Commercial Awareness: You understand that successful technical delivery needs to balance customer needs, speed, technical quality and commercial outcomes.
• Payments Experience: Experience with online, in-store or API-based payments is preferred, with backgrounds in fintech, SaaS, POS or eCommerce also highly relevant.

What’s in it for you?

You’ll also receive:

• A mix of in-office and remote working (3 days in the office)
• Learning and career development opportunities
• 18 weeks paid primary carers leave
• 12 weeks paid secondary carers leave
• Annual team-based volunteer day
• Birthday Leave
• Power Up Day (Additional day of leave)
• Weekly team social events, snacks, craft beer and wine, ping pong and video games
• Taco Tuesdays
• Mental health and wellness initiatives
• Novated leasing

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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