Sales Systems Specialist
Employment Info
JOB DETAILS
Key Responsibilities
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Lead onboarding and integration of customers into SAP Ariba, Avetta, and similar compliance-driven procurement platforms
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Configure and optimise CRM (Salesforce or equivalent) and ERP integrations supporting sales and order fulfilment workflows
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Drive process improvements across quoting, order management, and customer onboarding lifecycle
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Develop technical documentation, training materials, and user enablement resources
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Ensure data governance, compliance, and master data integrity across systems
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Deliver analytics and reporting on onboarding performance, system utilisation, and process efficiency
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Collaborate cross-functionally across Sales, IT, Order Fulfilment, and Corporate Services teams
Mandatory Requirements
Applications will not be considered unless all criteria are clearly demonstrated:
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Minimum 3+ years’ experience in sales systems, CRM, or ERP environments within manufacturing, mining, rail, or heavy industry
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Demonstrated hands-on experience onboarding customers onto BOTH SAP Ariba AND Avetta platforms
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Proven experience working across CRM and ERP systems simultaneously, including data integrity, contract or customer master data management
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Experience supporting end-to-end customer onboarding, mobilisation, or enablement processes
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Proven ability to develop training materials, process documentation, and system guides
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Demonstrated experience working with cross-functional teams (Sales, IT, Operations) in a global or multi-site environment
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Bachelor’s degree in Information Technology, Business, or related discipline
Highly Desirable:
- SAP Ariba certification (or equivalent formal certification in digital procurement platforms)
- Postgraduate qualification in Enterprise Systems, Information Systems, or similar
- Experience in customer-facing roles within industrial clients (e.g. rail, mining, transport)
- Experience delivering process improvements backed by reporting, dashboards, or measurable KPIs
- Exposure to compliance-driven customer onboarding environments
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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