Full Time Posted 2 weeks ago

Closes: November 6, 2026

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JOB DETAILS

Requirements

At least 5 years’ relevant experience in the Ready Mixed Concrete industry
University or Trade degree or minimum of 3 years’ experience in an Industrial Market Field
Excellent communication and customer relationship-building skills
Proficient in Microsoft Office, Salesforce, or SAP
High level customer relationship and negotiation skills

Responsibilities

Achieve and exceed sales and contribution targets whilst increasing overall sales and margin contribution
Maintain existing customer base and develop new customers through regular engagement and market coverage
Represent Sika in the marketplace and at industry functions as required
Provide technical advice, training, and product demonstrations to customers
Foster strong customer relations through professionalism, efficient service, and prompt documentation of agreements and discussions
Investigate and resolve customer complaints and issues, reporting matters exceeding $500 to the Sales Manager
Maintain and continuously update knowledge of products and applications
Liaise with appropriate Sika staff regarding technical support, product performance, and delivery
Inspect Sika’s plant, equipment, and customer storage areas to ensure proper maintenance and compliance
Record all customer interactions in the CRM system
Provide monthly forecasts and reports to the Sales Manager detailing market activity, customer engagement, complaints, and competitive intelligence
Maintain travel diaries for all work-related expenses with documented purpose and customer visits
Comply with all State and Federal Laws, Sika Policies, and Occupational Health and Safety requirements
Maintain confidentiality regarding Sika’s products and customer information
Ensure familiarity with relevant Australian Standards and Sika product documentation