Analyst, Account Management

  • November 23, 2026
  • Employment Info

    JOB  DETAILS

    Major accountabilities:

    • Actively manage the account sales pipelines for the customer set
    • Conduct research & analysis to support business strategies and customer e.g., Issuer customer growth plans, customer business reviews and internal regular management reporting.
    • Use analytical and problem-solving skills to provide analyses and insights for customers or internal stakeholders.
    • Participate in, and sometimes lead, projects focused on customer needs, customer event management or internal improvement.
    • Work collaboratively across multiple internal teams to support a variety of business initiatives.
    • Problem solves where necessary to achieve optimal outcomes for our customer set. This role provides a breath of learning through end to end & cross functional exposure within Mastercard and with our customers.

    Key components of this will be:

    • Understanding how we make money, our pricing and profitability levers.
    • Understanding the Australian cards market and issuer needs
    • Understanding cards/banking loyalty
    • Partnering deep into our customer organisations to understand their needs, help them solve problems and help present as a strong team to win negotiations and gain market share.
    • Performing analysis and telling a meaningful story using data and information
    • Must be able to multitask and juggle multiple priorities
    • Must be focused on delivering on priorities.
    • Building relationships internally and with our customers

    All about you:

    • We are seeking a dynamic individual with strong analytical abilities, a proactive mindset, and a track record of successfully delivering on responsibilities.
    • You’ll be capable of working effectively both independently and as part of a team.
    • Be able to thrive in a fast-paced, deadline-driven environment and possess excellent multitasking skills.
    • High level of proficiency in advanced Word, Excel, and PowerPoint is essential, along with intermediate to advanced data manipulation capabilities.

    • Meticulous attention to detail and exceptional verbal and written communication skills are a must. You should also demonstrate strong emotional intelligence (EQ) and possess exceptional relationship-building skills. • A genuine enthusiasm for continually expanding their knowledge of new digital payments technology is highly desirable.

    • Previous experience in cards issuing and/or banking loyalty programs would be an asset but not essential.

     

     

     

    Are you interested in this position?

    Apply by clicking on the “Apply Now” button below!

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