Job Description

As an Application Support Analyst, you will support Australia’s critical payments infrastructure in a 24/7 high-availability environment, ensuring the reliability and performance of real-time and batch payment processing systems. You will work within a national payments organisation at the heart of Australia’s domestic payments ecosystem.

Responsibilities:

* Provide production support for payment-processing systems, including incident management, troubleshooting, and resolution in a 24/7 environment.
* Monitor and maintain payment platforms built on AWS, APIs, Java, Oracle SQL, Unix/Linux or Windows, and Dynatrace.
* Collaborate with engineering and operations teams to ensure high availability and resilience of real-time and batch payment services.
* Support continuous improvement of production support processes, tooling, and documentation.

Qualifications Needed:

* Experience in payments or banking-platform support, with exposure to real-time or batch payment processing.
* Proficiency in cloud technology, APIs, Java, Oracle SQL, and Unix/Linux or Windows environments.
* Strong incident management and production support skills, with the ability to work under pressure in high-availability settings.
* Familiarity with monitoring and observability tools such as Dynatrace.

What the Company Offers:

* Critical role supporting Australia’s national payments infrastructure.
* Exposure to modern payment technology stack including AWS, APIs, Java, and Dynatrace.
* Collaborative, high-availability environment with opportunities for professional growth.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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