JOB   DETAILS

About The Role

As a Broker Consultant, you’ll be at the heart of our national broker engagement strategy, supporting lending enquiries and driving retention across ME, Virgin Money (VMA), and BOQ.

You’ll be the go-to expert for accredited brokers, helping them navigate scenarios, inflight applications, and general queries with precision and care.

Your mission is to build strong, lasting relationships with brokers and aggregators, guiding them to choose and stay with our group through strategic influence and deep product knowledge.

You’ll collaborate closely with internal teams—from Product & Retention to Credit Operations—to deliver a seamless and competitive service experience.

Whether activating low-volume brokers, conducting training workshops, or supporting multi-brand referrals, your role is pivotal in shaping broker loyalty and customer outcomes.

About You

You thrive in third-party sales environments and bring a strong understanding of credit assessment and lending principles.

Your ability to communicate clearly and professionally sets you apart, and you’re confident using CRM systems to manage broker relationships.

You approach challenges with creativity and resilience, always thinking outside the square to deliver exceptional service.

With a professional and open communication style, you’re ready to make a meaningful impact in broker engagement and customer retention.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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