Business Analyst Senior Associate / Manager
Employment Info
JOB SUMMARY
Requirements
- Experience as a Business Analyst with a strong focus on technology solutions and transformation initiatives.
- Strong experience in running workshops, process mapping, workflow redesign, and operational documentation.
- Ability to engage senior executives, navigate complex stakeholder environments, and deliver high-impact business and technical requirements.
- Agile delivery experience and the ability to adapt to fast-moving, complex projects
- Proven track record delivering complex technology initiatives and achieving adoption at scale.
- Ability to elicit, validate, and translate business requirements into clear, actionable workflows.
Responsibilities
- Lead discovery, mapping, and documentation of current state operational processes across functions, identifying inefficiencies, dependencies, and opportunities for Agentic and Automation solutions.
- Run and support scoping, design and business requirements gathering workshops.
- Develop future state process maps, workflow designs, and system interaction diagrams that incorporate AI tools, automation, and optimized operating models.
- Partner with cross functional teams to elicit, validate, and translate business requirements into clear, specific workflows.
- Support proofs of concept and pilot activities by integrating AI interventions into real business workflows and validating operational impacts.
- Apply structured risk, safety, and governance controls to ensure all redesigned workflows meet privacy, security, and quality standards.
- Prepare documentation, handover materials, and operational guides to enable smooth transition into the new AI supported operating model.
Desired Qualifications
- Experience integrating AI tools and automation into business processes.
- Familiarity with risk, safety, and governance frameworks in the context of process redesign.
Are you interested in this position?
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