JOB SUMMARY

What You’ll Do:

• Efficiently manage the accounts receivable process, encompassing tasks such as invoicing and issuing credit memos.
• Take proactive measures to engage customers, following up on outstanding invoices and swiftly resolving any payment discrepancies.
• Handle incoming payments with precision, ensuring accurate allocation and meticulous reconciliation of account balances.
• Conduct thorough investigations into billing disputes and promptly address customer inquiries, maintaining a focus on timely resolution.
• Develop and execute strategic collections initiatives aimed at minimizing bad debt and optimizing cash flow.
• Monitor ageing reports diligently, strategically prioritizing collection efforts based on customer payment behaviours and patterns.
• Generate comprehensive reports and insightful analytics to monitor collection activities and identify emerging trends.
• Collaborate seamlessly with cross-functional teams to streamline and enhance billing and collections processes.
• Cultivate and nurture positive relationships with customers, fostering an environment conducive to successful collection efforts.

What You’ll Bring:

• Bachelor’s degree or above in Accounting, Finance, Business Administration, or related field.
• 1 – 3 years of experience in accounts receivable, collections, or related financial role.
• Strong knowledge of Salesforce and experience using CRM systems to maintain customer records and support business operations.
• Proficiency in Microsoft Excel and familiarity with accounting software such as QuickBooks, SAP, NetSuite, or Oracle..
• Meticulous attention to detail, coupled with strong analytical and problem-solving capabilities.
• The ability to thrive independently, prioritize tasks, and meet deadlines in a fast-paced environment.
• Knowledge of regulatory compliance and legal requirements pertaining to collections activities would be advantageous.
• Excellent written and verbal communication skills in English.
• Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
• The ability to legally work in the country of hire is required for this position.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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