JOB   SUMMARY

What you’ll be doing…

• Managing front-end and back-end configuration changes across Virgin Australia’s web platforms and digital storefronts.
• Working with Product Owners, Business Analysts, developers and external vendors to understand requirements and translate them into effective configuration-based solutions.
• Configuring and maintaining complex business rules and rules-engine functionality to support digital product enhancements and customer journeys.
• Supporting the delivery of new features, platform improvements and optimisation initiatives through configuration rather than software development.
• Testing configuration changes across desktop, mobile and browser environments to ensure a seamless and reliable customer experience.
• Assisting with solution design, troubleshooting and problem-solving activities to identify the most effective configuration outcomes.
• Maintaining accurate technical documentation, release information and configuration records within agile delivery tools such as Jira and Confluence.
• Collaborating closely with vendors and internal stakeholders to coordinate configuration updates, releases and ongoing platform improvements.

You’ll be great in this role if you have….

• Experience working with web applications, digital platforms or eCommerce environments, with exposure to front-end and back-end system configuration.
• Experience managing configurations, business rules or rules-engine platforms within a corporate or enterprise environment.
• Strong analytical and problem-solving skills, with the ability to interpret requirements and deliver practical configuration-based solutions.
• Experience working in agile delivery teams and using tools such as Jira, Confluence and Git-based repositories.
• Exposure to modern web technologies such as JavaScript, TypeScript or React, with the ability to work confidently alongside developers (coding experience is not required).
• Experience testing web applications across browsers, devices and responsive experiences.
• Excellent communication and stakeholder management skills, with the ability to work effectively across technical teams, product teams and external vendors.
• Strong attention to detail, organisational skills and the ability to manage multiple priorities in a fast-paced environment.
• Experience within aviation, travel, loyalty or other customer-centric digital businesses will be highly regarded.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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