JOB  DETAILS

Key responsibilities

• Collaboration with the Credit Control Manager to enforce the National Credit Policy and ensure compliance
• Oversight of outstanding debtors and continuous improvement of debtor collection processes
• Proactive engagement with Partners, Managers, and external clients to achieve monthly collection targets
• Preparation and delivery of timely and accurate reports to Partners and Managers for efficient debtor ledger management
• Invoice and statement distribution via bulk email, including managing exceptions
• Effective management of client disputes and repayment plans
• Implementation of credit control policies, including the ‘Stop Work Policy’ for debts exceeding 90 days
• Contribution to the development, implementation and continuous improvement of national Credit Control policies
• Support implementation and change management initiatives, with adherence to national Credit Control policies, practices, and procedures

Skills and experience

• Relevant tertiary qualification(s) and / or equivalent professional experience
• Prior exposure to a corporate / professional services setting in a similar role
• Knowledge of relevant financial regulations and compliance requirements
• Effective time management, organisational skills, and the ability to work both autonomously and collaboratively in a dynamic environment
• Intrinsic motivation and results-driven mindset, adept at building relationships across all levels

   

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