JOB  SUMMARY

What You’ll Do

Client Support & Advisory

• Serve as a primary point of contact for clients with queries relating to their CFD trades, open positions, margin requirements, and account activity
• Provide clear, accurate, and timely responses to client enquiries regarding product mechanics, pricing, and risk
• Assist clients in understanding their derivative exposures, including leverage, mark-to-market movements, and settlement
• Liaise with internal teams including Compliance, Risk, and Technology to resolve complex client issues efficiently

Trade & Position Monitoring

• Monitor live client CFD positions and exchange-traded options activity across all markets and asset classes
• Identify and escalate unusual position activity, margin breaches, or risk concentrations in a timely manner
• Support the daily reconciliation of client positions against internal systems and external counterparty records
• Assist with the management of corporate actions, rollovers, and adjustments affecting open derivative positions

Reporting

• Prepare and deliver accurate daily, weekly, and monthly position and exposure reports for internal management and regulatory purposes
• Contribute to regulatory reporting obligations under ASIC requirements, including EMIR-equivalent trade reporting where applicable
• Maintain and improve existing reporting templates and dashboards to enhance operational visibility

Business Development & Operations

• Identify opportunities to improve operational processes, reduce manual workflows, and enhance the client experience
• Support the build-out of Trading 212’s Australian derivatives offering, including product scoping, process design, and system configuration
• Collaborate with global teams to ensure Australian operations align with group-wide risk frameworks, technology platforms, and best practices
• Contribute to the development of client-facing educational content and materials relating to derivative products

Liquidity & Treasury Management

• Monitor liquidity, funding levels, and margin utilisation across Trading 212 Australia’s derivatives operations, ensuring sufficient funding is maintained to support trading activity and operational requirements.
• Liaise with UK Treasury, Risk, and Operations teams to manage funding requirements, internal liquidity facilities, and margin obligations
• Identify and escalate liquidity risks or funding shortfalls, coordinating funding movements and producing regular treasury and liquidity reporting for management.

What You’ll Need

Essential

• 3–5 years of experience in a derivatives-focused role at a brokerage firm, investment bank, or similar financial institution
• Bachelor’s or master’s degree in finance, Economics, Accounting, Commerce, Mathematics, Statistics, or a related discipline
• Demonstrable expertise in Contracts for Difference (CFDs), including product mechanics, client margining, and risk management
• Solid working knowledge of exchange-traded options across equities, indices, commodities, and/or FX
• Experience in trade and position monitoring, with a strong understanding of real-time risk management processes
• Proven ability to communicate complex derivative concepts clearly and professionally to retail or institutional clients
• Strong analytical skills with proficiency in Excel and/or reporting tools (e.g. Tableau, Power BI, or similar)
• High attention to detail and the ability to manage multiple priorities in a fast-paced trading environment

Preferred

• Familiarity with ASIC regulatory requirements relating to derivatives, including the AFSL framework and relevant product disclosure obligations
• Previous experience in a start-up, scale-up, or greenfield market-entry environment
• RG146 accreditation in Derivatives (or equivalent) is advantageous

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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