JOB   DETAILS

What role will you play?

As a member of our Client Protect Team, you will be responsible for protecting clients and their funds across our Banking and Financial Services products. We support clients 24/7 providing flexible working shifts, with rostered hours from Monday – Sunday, with night shifts. You will support our clients by providing online support to clients with a strong focus on identifying possible fraudulent actors. In addition, you will be validating transactions with clients which may be identified to be of risk, with the overall view to preventing fraud and scams.

This role provides the opportunity to grow into a senior fraud analyst role which provides high care support to victims and helping prevent further loss. You will also work with internal teams to aid clients in seeking recovery of lost funds.

What You Offer

• Keen interest and awareness in fraud including application fraud, scams and identity takeover trends and principles
• Client-centric and committed to delivering exceptional customer outcomes to protect clients
• Naturally inquisitive with highly developed problem solving and decision-making skills
• Ability to work towards tight deadlines with strong attention to detail in a fast-paced environment
• Strong financial services experience and understanding of various Banking and Financial Services

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#DesignFintech #GlobalDesigners
#FintechInnovation #CreativeJobs
#DesignHub
#Tech Meets Design
#DesignerNetwork
#Myausjob