JOB DETAILS
What you’ll be doing?
- Own and optimise the transaction monitoring system, including fraud detection rules and performance
- Analyse transaction data to identify emerging fraud trends, risks, and suspicious patterns
- Translate insights into improved controls, detection logic, and escalation processes
- Build dashboards and reporting to provide clear visibility of fraud exposure and risk performance
- Conduct fraud reviews and investigations across merchants, customers, and transactions
- Support decisions on onboarding, suspension, and offboarding based on fraud risk
- Perform quality assurance on fraud operations and help uplift controls and processes
- Collaborate with Product, Data, and Operations teams to balance risk, customer experience, and commercial outcomes
- Prepare and support incident reports, SMRs, and regulatory or audit responses
- Contribute to improving fraud frameworks, risk appetite settings, and overall assurance capability
What you’ll bring?
Core experience & skills
- 2+ years’ experience in fraud, financial crime, risk, compliance, or investigations within financial services or payments
- Tertiary qualification in Finance, Law, Business, Economics, Criminology, IT, Data, STEM, or a related field
- Strong analytical capability with SQL (e.g. Snowflake), advanced Excel, and/or BI tools like Looker
- Experience with transaction monitoring or rules-based detection systems, including designing and optimising controls
- Solid understanding of the fraud and financial crime lifecycle (investigation, escalation, monitoring)
Nice to have?
- Background in Data Analytics, Data Science, Computer Science, or Statistics
- Experience designing and tuning fraud rules, with an understanding of performance metrics (precision, recall, false positives, fraud loss, etc.)
- Knowledge of common fraud typologies (e.g. account takeover, identity fraud, card-not-present) and related controls (e.g. MFA, 3DS, device fingerprinting)
- Familiarity with AML/CTF, KYC, PCI-DSS obligations and reporting requirements
- Understanding of payment schemes (e.g. Visa, Mastercard, AMEX, BPAY, PayTo, NPP)
- Experience in a fintech, startup, or scale-up environment, with the ability to balance risk and commercial outcomes
Perks?
- 💰 Competitive salary package and benefits
- 🏠 Flexible hybrid working options (3 days WFH)
- 🏝️ 5 weeks of annual leave as standard
- 👶🏼 12 weeks paid parental leave (4 weeks for secondary carers)
- 🏠 One-off working from home allowance
- 💰 Salary sacrificing options
- 🚗 Novated leasing options
- 🌱 Work remotely from anywhere in the world for 4 weeks every year
- 🧠 An innovative, inclusive, and collaborative team culture
- 💼 A beautiful CBD office with perks near Parliament Station
- 🤸♂️ A flexible, fun work environment where you’ll learn every day
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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