Implementation Manager

Full Time
  • October 12, 2026
  • Employment Info

    JOB  SUMMARY

    What you’ll do:

    • Practice functional or process leadership for implementations and conversions; lead complex, ambiguous and tactical work streams.
    • Coordinate and execute project plans, task schedules, resource activities and funding to ensure on-time, effective project delivery; prioritize schedules and manage trade-offs.
    • Manage resources (internal and external) to achieve successful outcomes; allocate and track resource utilization across projects.
    • Drive implementations, conversions, projects or component phases of larger programs; provide overall direction and guidance for medium-sized projects or multiple small projects.
    • Assess business needs, conduct feasibility studies and prepare formal cost‑benefit analyses to recommend and support solutions and investment decisions.
    • Interface with other Fiserv departments to generate and offer appropriate solutions; decisions may impact related departments, resources, products and services across the business.
    • Interpret and communicate Fiserv services and products to clients, sales and vendors; may serve as the primary client or vendor contact for assigned projects.
    • Provide client consultative input on product and system features and develop solutions to address a variety of business problems across own area/projects.
    • Establish and maintain internal and external client, vendor and stakeholder relationships; escalate and resolve issues and scope changes as needed.
    • Ensure project methodologies, project delivery processes and implementation management processes are followed. Manage and drive project schedule, risk and issue management, and scope change control.
    • Create, execute and revise projects, programs and plans as needed; provide and support project and resource development activities within own department.
    • Keep abreast of industry and product developments to define necessary changes to policy and practice and to inform project and process improvements.
    • Maintain a broad and comprehensive understanding of relevant systems, products and services in the organization and market.

    Experience you’ll need to have:

    • 4-7 years of experience in an applicable field
    • Demonstrated experience managing project/resource schedules, funding/prioritization and delivering projects (medium-sized projects or multiple small projects).
    • Experience conducting feasibility studies, scheduling analysis and making recommendations based on business case analysis.
    • Strong written and verbal communication skills; ability to interface with all levels of management and staff (internal/external) in a professional manner.
    • Ability to handle multiple tasks in a fast-paced environment and to manage ambiguity with tactical follow-through.
    • Self-motivated with the ability to follow through on issue resolution with minimal supervision.
    • Broad working knowledge of relevant systems/products/services and the practices of the discipline to make informed recommendations across projects.

       

     

     

     

    Are you interested in this position?

    Apply by clicking on the “Apply Now” button below!

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