Lead Business Analyst
Employment Info
JOB SUMMARY
Requirements
- Strong experience in process mapping and redesigning workflows.
- A proven track record of delivering complex change initiatives and achieving adoption at scale.
- Demonstrated ability to engage senior executives and build trusted advisor relationships.
Responsibilities
- Lead discovery, process mapping, and analysis activities across pricing, job setup, work-in-progress management, and billing processes, identifying inefficiencies, control gaps, risks, and opportunities for standardization.
- Assess current-state financial operations processes, controls, decision points, data flows, and stakeholder interactions to develop future-state operating models and process designs.
- Partner with cross-functional teams to elicit, validate, and document business, functional, and reporting requirements that support financial operations transformation and risk assessment uplift initiatives.
- Develop future-state customer journeys, process maps, operating procedures, control frameworks, and service designs that improve workflow efficiency, strengthen governance, and enable automation opportunities.
- Analyze pain points, root causes, and process variation across financial operations activities, providing recommendations to improve commercial outcomes, operational performance, and user experience.
- Prepare business analysis artifacts, process documentation, impact assessments, and implementation recommendations to support the successful delivery of transformation outcomes, ensuring end-to-end traceability, alignment, and integration across the Client Engagement Lifecycle.
Desired Qualifications
- Working knowledge of enterprise finance, workflow, and reporting systems, such as pricing and revenue management, billing, finance and invoicing, and Power BI, with the ability to analyze system impacts, process dependencies, integration points, and opportunities for process improvement across finance functions.
Are you interested in this position?
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