JOB  DETAILS

Our client is  growing her  Go-To-Market (GTM) team in Australia from the ground up. This is a rare, career-defining opportunity to join a nascent team and be a foundational contributor to the Account Management organization.

Our client HUB  is actively looking for an enthusiastic and inventive Account Manager to nurture and maintain long-term relationships with our Key accounts, merchants and partners. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant’, during and post the integration process. You will act as the voice of our product and ambassador of our brand, delivering expertise, education, and mentorship to our merchants. The key for success here will be the ability to use your business savvy and the required gravitas to effectively communicate and influence at all levels to achieve mutually beneficial scenarios and promote our value proposition.

We seek smart, hardworking individuals who thrive on challenge, embodying tenacity and a strong sense of urgency. Whether you come from payments, tech sales, banking, consulting, or another results-driven field, this is your chance to make a significant impact and grow quickly in a competitive space.

How you’ll make an impact

• Crafting merchant specific account development plans
• Building high touch, consultative and positive relationships with our merchants through regular and open communication
• Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy.
• Project managing merchant deliverables Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
• Collaborating with various cross-functional teams (e.g. Sales, Legal, Integration, Support) across the company to influence internal stakeholders and product roadmaps, to ensure an outstanding merchant experience

What we’re looking for

• 6+ years’ experience in a B2B Account Management, Relationship Management or Customer Success role in the FinTech and/or Payments industry
• A strategic problem solver with excellent project management skills
• Strong knowledge of today’s major e-commerce and payments technologies, players and evolving trends in the Australian payments industry
• Customer driven and able to establish robust relationship with assigned customer base, C-suite down
• Highly organised and able to prioritise shifting workloads and responsibilities effectively in a fast-paced, dynamic environment
• Ability to provide critical on-the-ground feedback and insights to regional and global leadership, directly influencing our product roadmap, go-to-market motions, and success metrics for the AU/NZ market.
• Strategic Acumen: Analytical and data-driven. Exhibit high intellectual curiosity, rapidly learning and applying complex strategic insights to account planning and leveraging new technologies like AI for accelerated performance.

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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