JOB  SUMMARY

How you’ll make an impact

Product & Service ecosystem –

• Support product vision, strategy, and roadmap development through the utilisation of TFA prioritisation frameworks and other product tools
• Conduct thorough market research, monitoring, and analysis to generate actionable, data-driven insights.
• Support the successful ideation, development, and delivery of new and improved products and services using market and competitor research and insights
• Support the development and management of customer journey mapping
• Responsible for the assessment, prioritisation, and resolution of business requests to facilitate in-life product and process improvements
• Support the implementation and integration of product changes into existing or new business processes.
• Accountable for the ongoing review and management of highly complex system-related issues with the support of IT and other business areas.
• Act as a subject matter expert on TFA policy, process, and procedure matters across product functions, and serve as a key escalation point for resolution of business and system-related issues.
• Responsible for documenting processes, policies, and procedures, relating to TFA products and services ensuring all are maintained and reviewed regularly in accordance with TFA guidelines.
• Monitor supplier performance, quality assurance, and delivery timelines

Stakeholder Management –

• Coordinate with internal stakeholders to gather requirements and feedback.
• Support communication and training activities related to product launches and updates.
• Maintain relationships with external partners and suppliers to ensure product alignment and delivery.
• Assist in managing change initiatives and ensuring stakeholder engagement.
• Represent the product team in working groups and project meetings as required.

Your attributes

• 2-5 years’ experience in financial services, automotive, or fleet industries
• Strong analytical and problem‑solving capability
• Excellent communication and stakeholder engagement skills
• Ability to influence, build relationships, and collaborate across teams
• Solid understanding of Toyota Way business practices

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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