Rates Officer

Full Time
  • January 20, 2027
  • Employment Info

    JOB   DETAILS

    This role is responsible for maintaining accurate property and rating records and assisting with the collection of rates revenue in the context of a high-quality customer focus culture. The role collaborates internally with other team members to ensure integrated service delivery and liaises externally with ratepayers and relevant external authorities.

     About the role

    Working under the general supervision of the Senior Finance Officer, you will:

    • respond to ratepayer enquiries, including account balances, payment arrangements, instalments, pensioner rebates and changes of details
    • maintain accurate property, ownership, name and address records
    • process property sales, subdivisions and amalgamations
    • assist with annual and interim rating processes and the issuing of rate notices
    • support daily, month-end and year-end processing, reporting and reconciliations
    • assist with debt recovery activities
    • liaise with government agencies and external authorities regarding rating, property ownership and valuation information.

    About you

    We are looking for someone who can bring:

    • experience in a rating position or finance role within local government
    • well-developed customer service, communication and interpersonal skills
    • strong numeracy and analytical skills with a high level of accuracy
    • excellent organisation and time management skills, including the ability to meet strict deadlines
    • experience using Excel and Word
    • knowledge of local government rating procedures and relevant legislation
    • the ability to work effectively both independently and as part of a team
    • experience using Civica Authority will also be valued.

     

     

    Are you interested in this position?

    Apply by clicking on the “Apply Now” button below!

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