Full Time Posted 3 weeks ago

Closes: November 3, 2026

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JOB DETAILS

Requirements

A bachelor’s degree or reputable tertiary qualification is required.
At least 10 years of qualified experience in a business analyst role or finance/accounting discipline is required.
Demonstrated problem-solving ability and analytical and numerical analysis skills are required.
Ability to communicate and work effectively within a multi-region team and global client base is required.
Excellent written and verbal communication skills are required.
Ability to collaborate effectively across distributed, cross-functional teams is required.
A strong sense of ownership, accountability, and professionalism is required.

Responsibilities

Support product roadmap initiatives alongside the APAC Business Analyst team.
Develop high-quality requirements documentation, test plans, and test cases aligned with business objectives.
Contribute to the ongoing development process of the PAXUS product suite, including client-facing portals and internal systems.
Ensure solutions are scalable, secure, maintainable, and performant.
Participate in discussions and architecture decisions.
Attend to daily client support queries in collaboration with the Support function.
Engage with clients alongside the CRM function to gather requirements, identify pain points, and validate product direction.
Engage with key clients to inform them about product enhancements and strategic initiatives.
Develop business cases and impact analyses to support product recommendations based on client feedback, support data, and market insights.
Work closely with Product Managers, Developers, Quality Assurance, and Support teams to deliver high-quality outcomes.
Participate in client consultations where required.
Contribute accurate estimates, status updates, and risk identification to project delivery.