JOB DETAILS
Product Strategy & Vision
- Define and continuously refine the product roadmap for your area, aligned with company/ department goals and market opportunities.
- Conduct market, competitor, and customer research to identify unmet needs, emerging trends, and new product or feature opportunities.
- Build and communicate a compelling business case and product narrative to align stakeholders and inform go-to-market planning.
- Develop and maintain a deep understanding of B2C consumer behavior and B2B2C channel dynamics, ensuring product strategy accounts for both the needs of distribution partners (lenders, dealers, affiliates) and the end borrower experience.
Discovery & Execution
- Drive customer discovery through interviews, usability testing, and analysis of behavioral data and product analytics.
- Translate customer needs, regulatory requirements, and business objectives into clear requirements and user stories.
- Validate concepts through experiments (A/B tests, pilots, betas) and iterate based on qualitative and quantitative feedback.
- Partner with marketing early in delivery to ensure features are built with clear value propositions and measurable outcomes.
- Work closely with engineering to define technical requirements, acceptance criteria, and release plans, ensuring timely, high-quality delivery.
- Develop consumer-facing positioning and messaging frameworks in collaboration with marketing, ensuring in-product language, onboarding flows, and feature names resonate with B2C audiences and reflect the borrower’s decision-making journey.
- Design and validate product experiences that serve dual audiences in a B2B2C model — balancing partner integration requirements with seamless, trust-building consumer journeys.
Growth & Optimization
- Partner with marketing leadership to improve lead capture, conversion funnels, and partner referral flows.
- Use data, experimentation, and user feedback to measure performance and inform roadmap tradeoffs.
- Track and optimize funnel metrics (awareness, acquisition, activation, cross-sell/upsell) to drive growth and profitability.
- Own go-to-market planning for new features and products, including audience segmentation, launch sequencing, and channel strategy across both B2C direct and B2B2C partner-distributed paths.
- Apply consumer psychology and behavioral insights to optimize conversion at each stage of the borrower funnel, including rate presentation, savings framing, and application flow design.
Stakeholder Management and Leadership
- Serve as the primary point of contact and subject matter expert for your product area with senior leadership and cross-functional teams.
- Communicate priorities, progress, and outcomes clearly and regularly to both technical and non-technical audiences.
Compliance & Operational Excellence
- Ensure products meet regulatory, legal, security, and risk requirements relevant to financial services/fintech.
- Proactively identify operational and customer risks, define mitigation strategies, and drive continuous improvement in product processes and documentation.
- Bachelor’s degree in Business, Computer Science, Finance, Marketing, or a related field.
- 5+ years of product management experience, including 2+ years leading or managing product teams.
- 1–3 years in a marketing-oriented PM role at the intersection of product and marketing.
- Demonstrated success owning a product or large product area from concept through launch and ongoing optimization.
- Strong command of marketing funnels and metrics (CTR, conversion, CAC, LTV, retention, churn) and proven experience collaborating with marketing on go-to-market strategy and growth initiatives.
- Solid grasp of core PM practices: customer discovery, roadmap development, requirements definition, backlog management, and product lifecycle management.
- Ability to translate complex financial and technical concepts into simple, customer-friendly experiences.
- Demonstrated experience building or marketing products in a B2C or B2B2C environment, with a clear understanding of how consumer decision-making differs from enterprise buying behavior.
- Proven ability to develop consumer value propositions and translate them into product requirements, in-product messaging, and launch narratives — not just feature specifications.
- Experience with auto lending, auto refinancing, or consumer credit products.
- Familiarity with loan origination systems (LOS), credit decisioning, or lending infrastructure.
- Direct experience as a Product Marketing Manager, Growth Product Manager, or hybrid Product + Marketing role.
- Technical fluency with APIs, integrations, or platform-based products.
- Experience working with external partners or B2B clients in a product-led organization.
- Knowledge of marketing technology, lead management, or conversion optimization.
- Experience designing products that serve two distinct audiences simultaneously (e.g., a referring partner and an end consumer), with examples of how you navigated competing requirements.
- Familiarity with consumer trust signals and UX patterns specific to financial products, such as rate transparency, savings framing, social proof, and friction reduction in multi-step applications.
- Background in marketplace, embedded finance, or white-label products where distribution runs through a business channel but the end user is a consumer.
Are you interested in this position?
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