JOB   DETAILS

The Duties

• Manage and develop relationships across a growing ecosystem of technology and integration partners
• Act as the primary point of contact for strategic partners throughout the partnership lifecycle
• Collaborate with Product and Engineering teams to support integration requests and partner enablement initiatives
• Assist partners with technical and commercial questions relating to the platform
• Drive partner engagement, adoption and overall ecosystem growth
• Support onboarding, training and ongoing enablement activities for new partners
• Work closely with Customer Success and Support teams to resolve partner-related issues and escalations
• Gather market feedback and partner insights to influence product and integration roadmap discussions
• Identify opportunities to strengthen existing partnerships and create additional value for customers
• Support joint go-to-market activities with strategic partners where required
• Maintain accurate partnership plans, activity tracking and reporting

The Offer

• Competitive base salary + super + benefits
• Lucrative quarterly bonus structure
• Join a team w/ zero turnover and 100% QoQ target attainment
• Flexible, hybrid working environment w/ bricks & Mortar offices
• Opportunity to work alongside an experienced and highly regarded leadership team
• Exposure to a rapidly growing Early-Enterprise SaaS business w/ strong market momentum
• High-impact role with visibility across Product, Engineering, Customer Success and Commercial teams
• Opportunity to shape and influence a growing partner ecosystem
• Clear progression opportunities as the business continues to scale globally

The Requirements

• 3+ years: Partnerships, Strategic Alliances, Technical Account Management, Customer Success, Solutions Consulting, Presales
• Experience working within a SaaS & or FinTech environments
• Strong stakeholder management and relationship-building skills
• Ability to work confidently with both commercial and technical audiences
• Exposure to APIs, integrations or partner ecosystems is highly desirable
• Comfortable working cross-functionally with Product, Engineering, Sales and Customer Success teams
• Strong problem-solving skills and ability to navigate complex stakeholder environments
• Excellent communication and presentation skills
• Sydney-based and happy to attend the office as required

Highly Regarded

• Experience working with Systems Integrators (SIs)
• Exposure to Risk & Compliance, FinTech or Financial Services environments
• Experience supporting integration projects or technical partnerships
• Familiarity with CRM, SaaS or enterprise software ecosystems

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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