Territory Manager
Employment Info
JOB DETAILS
Requirements
- Bachelors Degree. Advanced Degree preferred
- 5+ years of applicable work experience
- Equivalency: Equivalent work experience will be considered in lieu of a degree
- Industry Expertise: In-depth knowledge of industry trends, customer challenges, and competitive landscape
- Sales Acumen: Strong understanding of sales processes, negotiation techniques, and closing strategies
- Technical Expertise: Proficient in understanding and articulating technical solutions to non-technical stakeholders
- Communication Skills: Excellent verbal and written communication skills to influence and engage clients effectively
- Problem Solving: Ability to address customer challenges with innovative and actionable solutions
- Time Management: Proven ability to manage multiple priorities and deliver results within tight deadlines
- Understands policies and practices related to role and shares ideas for improvement
- Salesforce.com experience preferred
- Ability to work with data and AI to identify trends, opportunities, and insights to create customer specific strategy
- Adaptable to new technologies and resilient in the face of changing customer/client needs
- Apply consultative selling, needs analysis, and solution-selling techniques to propose tailored products and services that address customer challenges and deliver measurable results
Responsibilities
- Develop and maintain a deep understanding of Zebra products, solutions, and technologies to effectively address customer needs and provide tailored recommendations
- Manage and grow relationships with high-value customers, ensuring alignment with their long-term business objectives
- Resolve intricate challenges that may demand innovative solutions, such as adapting existing technologies to unique applications that can be leveraged across the business in comparable scenarios
- Accountable for achieving revenue targets, maintaining appropriate profit margins, and managing personal expenses effectively
- Develop and present complex solutions that incorporate a wide range of products, services, and partnerships
- Mentor and guide junior team members, sharing best practices and fostering a culture of excellence
- Lead negotiations for large-scale deals, balancing customer needs with organizational profitability
- Coordinate with internal departments to deliver end-to-end solutions and maintain high service standards
- Act as a thought leader in the industry, representing the organization at key events and forums
- Contribute to the development of business products and services while understanding and adhering to multi-business protocols
- Manage and grow a portfolio of strategic customers and partners
- Build trusted relationships with key stakeholders, decision makers, and executive contacts
- Develop account plans to identify growth opportunities and increase customer engagement
- Conduct regular business reviews and ensure high levels of customer satisfaction
- Act as the primary escalation point for customer and partner issues
- Drive retention, renewals, and expansion opportunities within assigned accounts
- Develop and execute channel strategies to drive revenue growth and market penetration
- Recruit, onboard, and enable channel partners where required
- Work closely with partners to identify pipeline opportunities and co-sell initiatives
- Coordinate joint business plans, marketing campaigns, and partner programs
- Ensure partners are aligned with company objectives, products, and go-to-market strategies
- Maintain strong understanding of channel trends, competitor activity, and market opportunities
- Achieve revenue, margin, and growth targets across assigned accounts and channel partners
- Build and manage sales pipeline and forecasting activities
- Identify upsell, cross-sell, and new business opportunities
- Negotiate commercial agreements and pricing where appropriate
- Collaborate with internal teams to deliver successful customer outcomes
- Work closely with sales, marketing, operations, and leadership teams
- Provide market feedback and customer insights to support business strategy
- Support internal reporting, forecasting, and business planning activities
- Represent the business at industry events, partner meetings, and customer engagements
Desired Qualifications
- Salesforce.com experience preferred
- Advanced Degree preferred
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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