Senior Claims Consultant

Full Time
  • July 17, 2026
  • Employment Info

    JOBĀ  SUMMARY

    Requirements
    • Proven experience as a Claims Consultant within life insurance, looking to step up into a Senior role.
    • Proven experience as a Senior within life insurance.
    • Strong understanding of insurance legislation and frameworks (for example the Insurance Contracts Act).
    • Background in law or allied health (for example occupational therapy) is highly regarded.
    • Strong analytical skills, resilience, and confidence managing complex and sensitive claims.
    Responsibilities
    • Manage a portfolio of complex life insurance claims.
    • Apply strong knowledge of the Insurance Contracts Act and navigate additional cover complexities.
    • Collaborate with technical experts and business partners to support sound, high-quality decision-making.
    • Engage confidently with claimants, legal, trustees, and internal stakeholders, ensuring a professional and empathetic approach to complex cases.
    • Act as a mentor and escalation point, coaching consultants and building capability across the team.

     

     

     

     

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