JOBĀ SUMMARY
Requirements
- Proven experience as a Claims Consultant within life insurance, looking to step up into a Senior role.
- Proven experience as a Senior within life insurance.
- Strong understanding of insurance legislation and frameworks (for example the Insurance Contracts Act).
- Background in law or allied health (for example occupational therapy) is highly regarded.
- Strong analytical skills, resilience, and confidence managing complex and sensitive claims.
Responsibilities
- Manage a portfolio of complex life insurance claims.
- Apply strong knowledge of the Insurance Contracts Act and navigate additional cover complexities.
- Collaborate with technical experts and business partners to support sound, high-quality decision-making.
- Engage confidently with claimants, legal, trustees, and internal stakeholders, ensuring a professional and empathetic approach to complex cases.
- Act as a mentor and escalation point, coaching consultants and building capability across the team.
Are you interested in this position?
Apply by clicking on the āApply Nowā button below!
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