JOB  SUMMARY

Key Responsibility:

The main objective of the Technical Implementation Manager role is to understand the technical architecture of our ecommerce platform, configure and test client environments, and set up file specifications and corresponding jobs.

• Using your technical expertise, partner with the implementation team on all aspects of building out our product solutions for higher education
• Using your technical knowledge, system tools and processes, ensure client integrations, system performance, quality, and responsiveness of our applications meets Flywire standards
• Schedule and conduct client technical meetings with school IT teams to share product knowledge, configure system preferences, and ensure integrated solutions meet client needs
• In partnership with product management and engineering, produce, maintain, and disseminate technical product documentation for both internal and external partners
• Contribute to the product vision by collaborating with the customers, Product Manager, and stakeholders
• Help contribute to an ever improving culture and customer experience every day

Qualifications

Here’s What We’re Look For:

• 4+ years experience in technical software and middleware Implementations (required)
• Experience in Single Sign On integration, with specific knowledge with CAS and SAML
• Experience in configuring, implementing, and integrating software or middleware in a customer facing role (required)
• Experience in technical and functional documentation creation and upkeep
• Knowledge of Higher Education ERPs- PeopleSoft, Banner, Colleague, and Workday (Preferred)
• Quality Assurance experience and training
• Experience in fintech or the payment industry is desired

Technologies We Use:

• JIRA, Sumologic, Java, Javascript, CAS, SAML, SFTP, Tomcat, Twitter Bootstrap, and MySQL

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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