JOB  SUMMARY

About the Role

We’re looking for a hands-on Senior Product Manager to drive customer growth and engagement across Australia, New Zealand, Japan and Singapore.
This is a high-ownership, hands-on role focused on improving the customer journey and desire to return to Remitly. You will identify local market umet needs and pains, validate opportunities through data and direct customer insight, and deliver practical product improvements that increase engagement, conversion, retention and customer lifetime value.

You Will

• Own and drive product initiatives that improve acquisition, activation, retention and customer lifetime value across Australia, New Zealand, Japan and Singapore
• Identify friction across the customer journey by analysing data, speaking directly with customers and working closely with local teams
• Work directly with engineering, design and data teams to ship and iterate quickly – including briefing and working closely with Global Teams in multiple timezones
• Lead weekly and monthly rituals with the team
• Lead the product discovery process for APAC regions
• Translate local market insights into clear product requirements and push for prioritisation with global product teams
• Run lean, structured experiments to validate ideas quickly and scale what works
• Build a practical experimentation roadmap focused on measurable growth outcomes
• Translate local market insights into clear product requirements
• Partner closely with regional business managers to align product initiatives with market growth goals
• Spend time with customers and frontline teams to deeply understand behaviour and pain points
• Measure impact rigorously and communicate results clearly
• Act as the voice of APAC customers within global product discussions.

You Have

• 8+ years in product management, growth, or a similar role in a B2C, fintech or high-growth digital environment
• Ability to operate in a global, matrixed organisation and influence without direct authority
• Proven experience improving conversion, activation, retention or revenue through product-led initiatives
• Strong analytical capability and confidence using data and experimentation to make decisions
• Experience in running discovery processes (JBTD, unmet needs mapping, etc.)
• A hands-on, scrappy approach – comfortable operating without large teams or perfect data
• Curiosity and initiative to speak directly with customers and uncover insights first-hand
• Strong commercial judgement and a clear understanding of how product decisions drive growth
• Excellent communication and stakeholder management skills
• Exposure to payments or fintech helpful but not essential

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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