JOB  DETAILS

RESPONSIBILITIES:

• Own and proactively manage an assigned book of business, serving as the primary point of contact and trusted advisor for global clients.
• Drive the full renewal lifecycle while identifying white-space opportunities to expand Kharon’s footprint within existing accounts.
• Act as a bridge between the client and internal teams to resolve complex inquiries regarding Kharon’s data, platform functionality, and integration workflows.
• Partner with Sales, Product, and Research teams to translate client feedback into actionable product enhancements, ensuring Kharon’s roadmap aligns with market needs.
• Maintain an expert-level understanding of Kharon’s data methodology, platform features, and the evolving regulatory landscape to deliver high-impact demonstrations.
• Systematically track client engagement metrics and health scores, intervening proactively to mitigate churn risk and ensure maximum ROI for the subscriber.

QUALIFICATIONS:

• 3+ years’ experience in account management, customer success, or business development roles; Preferred direct experience within data intelligence, GRC, FinTech/RegTech, or Financial Crimes Compliance (AML/CFT/Sanctions).
• A demonstrated ability to navigate complex procurement processes and negotiate renewals/contracts effectively.
• Exceptional interpersonal and presentation skills, with the “innate comfort” required to lead conversations industry leaders at every level.
• Strong analytical and problem-solving skills; the ability to troubleshoot technical hurdles while maintaining a seamless “white-glove” client experience.
• A high degree of persistence and determination, with a track record of meeting or exceeding retention and growth targets in a fast-paced environment.
• Familiarity with CRM tools (e.g., Salesforce) and the ability to quickly master sophisticated data-driven platforms.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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