JOB  SUMMARY

About the Role

Reporting to the ICT Manager, you will provide day-to-day IT support across the business while developing your technical skills through hands-on experience and structured training.

Key responsibilities include:

• Building, configuring and deploying new laptops and workstations
• Supporting a wide range of business software and applications
• Receiving, recording and managing IT assets within asset management systems
• Assisting with the setup and maintenance of servers and network infrastructure
• Responding to and resolving internal IT support requests and service desk tickets
• Supporting business systems, desktop applications and user accounts
• Assisting with hardware troubleshooting, upgrades and replacements
• Contributing to ICT projects and continuous improvement initiatives

About You

To be successful in this role, you will have:

• A genuine passion for Information Technology and a desire to build a career in the industry
• Strong interest in both hardware and software technologies
• Strong interest in AI and some experience utilising or supporting AI tools or underlying platforms
• Excellent problem-solving skills and a willingness to learn
• Strong communication and customer service skills
• The ability to manage competing priorities and work effectively in a team environment
• A proactive attitude and strong attention to detail
• Relevant IT studies, certifications or previous IT support experience will be highly regarded but are not essential

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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